Customer Testimonials
The maintenance team is always very accommodating and understanding, work with me to stay in my price range, and super easy to work with 🙂
I have purchased 2 vehicles from Rairdon’s Honda of Sumner. I have always received great service. My recent oil change was done promptly along with a check up on my vehicle.
Very nice staff 1 2 3 4 6 7 7 8 very excellent ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ ⭐️ ⭐️ so nice ❤️
They met me in the parking lot as I arrived . They got right to the recall I brought my Odyssey in for. Two hours later I was presented with a report of something they found on the vehicle that was unknown to me. If they had just done the recall I would never had known of this problem. They are very thorough.
I love going to Rairdon's Honda!! Everyone there is so kind and very helpful. We have purchased our last two Hondas from there and have been treated with nothing but excellent service..
Our favorite dealership, we never visit any other service center. They are always upfront and caring.
Our experience at the dealership was definitely a mix of highs and lows.
We first stopped by on a Sunday evening to test drive two vehicles around the parking lot. Christian was the salesperson who assisted us. Unfortunately, he wasn't very engaging and didn't seem particularly interested in helping us find the right vehicle. I understand it was Sunday evening and he was probably ready for the day to be over, but first impressions matter. During our test drive, he spent much of the time in the back seat on his phone. Whether it was for business or ... Read More DealerRater - Aug 2, 2026
Adrian was awesome to work with and made whole experience a pleasure. Thanks for getting us the ride we wanted!!!!
Trustworthy - efficient- professional - knowledgeable - I bought my car new at the dealership and will not let anyone else work on it -
Great service for my minivan- got in for an oil change on the same day
They fixed the tires on my car that were flat. And they did it very quickly. And very good price., thank you so much.
Wendy is an excellent service advisor. She was incredibly helpful and explained things well. I look forward to working with her again!
We were pleasantly surprised by the courtesy shown to us without any pressure. We had a budget, and both Cristian and Haasan worked very hard to get the best deal they could for us. Thank you both very much!! We love our new Honda CR-V !!!
Is a great service Eva is amazing!!honda of summer is the best , great communication i definitely recommend ⭐️⭐️⭐️⭐️⭐️
I purchased my car here. I brought it here for everything when it comes to maintenance. Tremendous dealership.
My sales associate Serany it was amazing. Help me and genuinely kept me understanding the process and helping me the best she could and at first we thought I was gonna get into a used car and she actually helped me get into a new car most amazing blessing I could ever receive.
They care about their clients! They make sure everything Works and are safe. They double check eve. If that isn't what you came in for.
Ava is very personable, knowledgeable and was willing to humor an old fart with his own opinions on the maintenance requirements for a 2020 Honda CRV. She did great, highly recommend her as a Setvice Advisor.
Quick process for the oil change. I had a minor accident on my way and they were very helpful getting a quote to me for the minor repair
The service is efficient, professional and priced fairly compared to other service providers in the area
Shane is an excellent Service Advisor and always takes care of me and my vehicles which is why I only get my service done there.
Pressure tactics, misleading, then when you call them on it they don't get back to you
Working with Ava was a pleasure. She was informative and helpful. It’s always a nice experience here at this dealership.
I had a great experience working with Ava when scheduling my oil change. She was very kind, helpful, and informative about what was going on with my car. I also really appreciated that she let me know about available discounts without me even asking. It felt very natural, thoughtful, and not salesy at all. Overall, Ava made the process easy and comfortable, and I would definitely give her 5/5 stars!
We had a wonderful experience at Rairdon of Sumner buying our new HRV. Our salesman Eugene was amazing.
Excellent customer service and Mike lets you know exactly the condition of your car is in and what it needs. Mahalo🤙🏼
Ava checked us in for servicing our Honda. She was very helpful in explaining items being done and the cost involved. She was spot on in letting us know when the car was ready for pick up. Thanks Ava!
Had a appalling buying experience with the one of the unprofessional sales women(I think her name as Chloe) who behaved like she was doing me a favor by selling me the car. Every question was met with attitude, and instead of feeling like a customer, I felt like I had to justify why I deserved to buy the vehicle. As a brown customer, I left questioning whether I was treated unfairly because of my color. Buying a car should be an exciting experience, not one where you leave feeling disrespected.
I visited to purchase the Honda CR-V all the ... Read More DealerRater - Jun 29, 2026
Quick and easy check in. My service was done in a timely manner. No pushy sale’s tactics.
It was a great experience from beginning to end. The entire staff was amazing and helpful. Love my purchase.
Not friendly Sold me things I didn't need but insisted I did and wasn't completed in the time frame given.never going back Complete scammers to make more money for them selves..and this isn't the first time..disgusting
Pablo and Tommy made our experience great. Walked away with a car we love. We shared a lot laughs too and were in and out quicker than other dealerships we've used in the past.
Shane was great. Met me at the doors and got me right in with my schedule appointment to the timeframe and got me out of there with a bonus wash, which is always nice to have.
Speedy and communicative, I used to live nearby but now drive around 70 miles to come to this location specifically when I need services.
All the the people were really nice and polite great service it was a good experience
Great service from the parts desk at Sumner Rairdon Honda. I needed antifreeze for my 2019 CRV, so I went straight to the dealer. Daniel looked up my VIN, got me exactly what I needed in the corect amount, and I was quickly on my way. Worth the peace of mind.
I was greeted promptly…as I did not have an appointment I felt the “I care” attitude that I was an important client. I was informed as to the needs of my car yet not “ pushed” into any service…..
I had a great experience with this Honda dealership. Their communication was excellent throughout the entire process, and answering all my questions promptly. The repair was completed on time as promised. I also appreciated how easy it was to schedule an appointment, with flexible options that fit my schedule. The staff was professional, friendly, and genuinely focused on providing great customer service. Overall, the entire experience was smooth and stress-free. I highly recommend this dealership to anyone looking for reliable service and excellent customer care.
I had a great service experience with Britney. She's the consummate professional. You need to hire more Britneys!
Always great service! Thanks again for your help! I appreciate your professionalism and care every time I am there!
Great service, good explanations, highly communicative, straight forward and pleasant to work with. Would recommend
Excellent customer service. Call to get 130 mile work done on my CRV and they got us in the same day. They also vacuum and washed the car. I will definitely return
This particular site that they are very friendly and helpful . I like the employee. Love the drinks
The service department was great. Working with Chiane was amazing. She's very kind and knowledgeable.
The work was completed on time Thank Shane for job well done! It was awesome 👌
Great selection, knowledgeable & friendly service. Gene was very helpful & a delightful to work with. I would recommend him to my family & friends.
Fast and timely service. Friendly staff. Made it a super pleasurable experience to get my oil change done.
This review is for the splendid customer service of Ava, a Service Writer at Rairdon Honda. She has gone above and beyond to ensure that my vehicle has been properly cared for. She has been most courteous and caring in answering all my questions, and concerns. She is 10 of 10 on a scale of 10. Thank you Ava.
Adam was fine not Happy it took so long to just get a tire fixed my guess is I should have went to a tire store instead of the Honda dealership said it would be ready by 3:00 Pm and it was not ready till 3:40 2nd time this has happened to me at this dealership!
I had amazing service, was willing to work with me and explain every step of the way to help me make a informed purchase everyone was nice and friendly ulises helped me pick a car that I like a lot and works well
They did a good job and did it on time. Everything was great and good.
Michael was amazing, we had great conversations and made the process a breeze. Definitely a great place to go when you’re looking for a new or used vehicle.
Service was excellent, especially from Britney-Marie. I appreciate her working with me and finding a good solution for my needs.
Samuel and Genevieve were amazing! Their service was above and beyond what was hoped for!!!
Very good service the person that help me with the car was very good I didn't have to spend a lot of time I would recommend this dealership to anyone
Wendy was very helpful and nice to work with love working with her the waiting room is very clean
Got a new Civic Hybrid in perfect condition with 5 miles. First green flag but the real hole in one was the great staff. Real down to earth, friendly, professional, knowledgeable people. Everybody I talk to was nice and helpful but I ended up working out the details with Sarany then Darian. They made the process easy, answered all my questions, and provided exceptional hospitality. They are exactly who you want to work with when buying a new car. Whoever’s hiring knows ball.
Professional and helpful with my car issues. I will say that the pricing is very steep, which has left me in debt. But I have warranties for all these parts now.
Good services and fast services - Please remember wash my car next time , Thank for services
I had a good experience. I damaged the skid plate and it was quickly identified and a plan was executed.
Britney was very welcoming and took care of me very quickly. The service was completed faster than expected. She explained all their findings and any other services needed.
Chicane clearly explained the work to be done. When there was an additional work needed she went over it carefully with me. A clean very professional business
Excellent service! Raidon staff take the time to clearly explain what these TV done to your car and why it needs to be done. After the work is finished, again take the time to explain everything that has been done, and describe anything the owner should do to continue to take care of the car. I have taken my cars to them for years, and continue to be pleased. I recommend them highly.
Thinking about buying your next brand new car? This is the place I will recommend. Jamie and Ulises were friendly, professional, and very helpful throughout the entire process.
Best car buying experience to date. Great service! Fast and efficient sale.Very Happy with my purchase!
Arrived without an appointment but there would have been an understandable delay so left it overnight but was given a ride home. Car was ready the next day .wendy was very polite and helpful.
Great customer service. Always you can count on when it comes to your vehicle. Fast service!
recently had my vehicle serviced at Rairdon’s Honda of Sumner and had a great experience working with Ava. From the moment I arrived, the process was smooth and professional. Ava was incredibly helpful, keeping me informed throughout the entire service. She explained everything clearly and made sure my car was ready right when promised. It’s rare to find such attentive service, and she really went above and beyond to make sure I was taken care of.
So they got me in by stating the discount of new car plus giving me trade-in value. As it turns out they gave the value $3k less. The new car doesn't have all weather mats. All of these are fine as I agreed do the deal but the biggest issue was a defective wireless phone charger which drained the power system completely. I had to jumpstart the car three times to get into Honda service then have it kept there 5 days so they finally diagnosed it properly. Finally they made me pay $534 for a replacement as it's not ... Read More DealerRater - Mar 19, 2026
Dealer did a goof job Chaine was very helpful supprised how expensive a smsll part was
Adam was great! Very nice and helpful! This dealership is outstanding and fair in dealings.
Service department is always willing to work with me to arrange the right service for my car.
My Honda Civic was in and out pretty quick and they performed the requested services.
Ease of appointment setting On time to fix warranty issue Very clean facility Friendly crew Answered questions quickly. Thank you!
Joseph did a great job at helping me with my complex issue thanks again to everyone there including the techs…
Brittni and Mike helped with fixing my car. They were very professional and explained everything to me in detail. They went above and beyond in their customer service and were very communicative.
Chiane was very nice and professional she looked up my service record and explained the work I've had done and what was due.
My service experience has been great. They are fast and efficient, and even wash My car every time. Thanks service team!
They are very pleasant and worked with my situation and got it done as quickly as they could
Everyone was very helpful. All my questions and needs were met. Very kind and helpful. Thank you.
The sales and finance people were were personal, professional and very helpful during the purchasing process.
Good selection of new and used vehicles. Salesman was helpful and no pressure. Trade in offer was ok but nothing great. Finance team could have been more helpful with more choices. Felt pushed into one loan. Car was filled up and ready for delivery.
My experience from start to finish was professional and an extremely efficient. They explained everything well and treated me very respectfully.
Great car buying experience. Everything was ready to go for my appointment. Jamie, Ulises and Tommy delivered on providing quality service. Thank you!!
The dealership proactively contacted me to ensure that the recalls on my vehicle were taken care of immediately. They made it easy and simple for me to have the repairs done and I was able to have a loaner vehicle during the process.
I recommend this service center because the staff is very friendly and knowledgeable. My car was repaired efficiently. Thank you for your work.
Wendy makes the visit as pleasant and painless as possible. I appreciate her positive attitude.
Chiane’s customer service was exceptional. So easy to talk too and I felt really comfortable with her. She was extremely accommodating, she even got me out of the dealership an hour earlier! I’d recommend working with her for any of your service needs! 😊
I’ve purchased around 10 cars in my lifetime from dealers and this was by far the easiest and smoothest transaction by far. We only spent around 1 1/2 hours at the dealership and about an hour of that was doing the test drive and waiting for the finance manager to finish up with a customer who was there before us. Genevieve made the entire process pretty smooth and headache free. Would highly recommend for sure!
Everything went as planned and our paperwork was done correctly. All the staff was helpful and friendly. We got the truck we agreed on with the price we had agreed on too. We would recommend this dealership
Pressure-free experience with friendly staff. They were approachable and answered all of our questions.
Great customer service, Great people, reasonably price. I would like to go back to places
Excellent service and professionalism throughout the entire process. Adriane was knowledgeable, transparent, and very helpful.Financing was straightforward, and everything was explained clearly. Highly recommend this dealership to anyone looking for a smooth car-buying experience.
Brittany was great to work with. She went above and beyond for me. I haven’t always had a good experience here but she made it really good for me
The lady that was attending me was very efficient and kind. She informed me very well. The service was very quick.
The people at the dealership were very helpful and considerate of our situation and our time. They went out of their way to help.
The vehicles are top quality and the sales and finance people are awesome. They worked with me to put me in the best possible car and I love it. Great dealership, would highly recommend.
Jamie was great to work with. I was in and out buying my Honda fit.
We took our car in for routine oil change, and somehow they messed up the system, including the gas gauge. Leading to us running out of gas hours away from home, leading to a tow truck, a car rental and a mechanic bill. We asked them for partial reimbursement since it was their fault/messing up the systems, and they’ve completely ghosted us. No follow through, no follow up. I would not recommend this location and we do not trust them with our vehicles any longer.
Personable, friendly salesman. Very efficient finance guy. From the time I checked the online inquiry as to availability at 11:00 pm and got an immediate response, to when we closed the transaction at noon the next day every interaction was positive. The staff made me feel comfortable. Even staff not involved in our transaction were welcoming and friendly. I would recommend this dealership to anyone.